Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Complimentary ground shipping within 1 to 7 business days
- Next-day and Express delivery services are also available when buyer pays for it
- Purchases are delivered in an orange package
- See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS
JEWELRSTITION accepts the following payment methods:
- All major payment methods accepted: Visa, MasterCard, Discover, American Express, JCB.
- JEWELRSTITION features a Fast Checkout option, allowing you to make purchases safely.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.