What are the payment methods available?
At the moment, we only accept Credit/Debit cards and Paypal payments.
How do you ship my orders?
All your orders are sent via USPS mail.
How can I change my shipping address?
By default, the last used shipping address will be saved into to your JewelryParadise.Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
How do I make payments using Paypal? How does it work?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details. After a successful Paypal payment, we will start to process and ship your order. It's fast, easy and secure.
How can I track my orders & payment?
After logging into your account, the status of your checkout history can be found under Order History and a USPS tracking number will be given to you.
How long will it take for my order to arrive after I make payment?
Members who ship their orders within USPS should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
How do I cancel my orders before I make a payment?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give automatic refunds once the package left our facilities.